In June 2020 we had an independent company conduct a survey of our clients over the last 10 years. The survey was based on their customer experience with us as a company. The results were stunning and we were independently verified as being in the top 1% of companies for Customer Experience. Below are just some of the comments, you can also read more at the No Cowboys website… happy reading!
“We highly rate our experience with Royale Kitchens Ltd. From our first meeting in September until the completion of our kitchen in early December we have experienced outstanding consultations, installation, advise and support. Mathew and Bronwyn’s expertise and knowledge was invaluable and ensured we have the perfect kitchen. The entire process was problem free and having Mathew oversee the project ensured the installation went smoothly. We were impressed by their professionalism and craftsmanship. We have no hestitation in recommending Royale Kitchens…”
TessaNo Cowboys 100% Rating
“We love our kitchen! We were recommended Royale Kitchens to undertake the work. We were most impressed with the service we received. Mathew was very pleasant and thorough. The two installers arrived exactly on time along with the electrician and did a really excellent job of fitting the new cabinets. The job was completed to our entire satisfaction. Our thanks for a perfect job, well done and on time.”
David & PamWindsor Park, Auckland
“Mathew and his team designed and installed a new kitchen for us around 3 years ago. We were very happy with it then and still are. We had a relatively minor problem with the pantry door during the Xmas break and emailed details to them.Within 24 hours of their returning to work after the break Mathew had been in touch and Darren came around and repaired the door. This professionalism and excellent service reinforces what we experienced during the original installation. Highly recommended.”
GregNo Cowboys 100% Rating
“Royale Kitchens acted efficiently and professionally in supplying kitchen/bathroom and TV cabinetry for my client in Ponsonby”
Leonie von SturmerDesigner
A top-notch job!
Mathew and his team at Royale Kitchens were fantastic to work with. Mathew quoted promptly and then put up with us changing our minds about lots of stuff as you do with kitchens, and then when the Go button was pushed, it went absolutely smoothly and on time. I can highly recommend Royale Kitchens if you want a top-notch job, on time and on budget and with a great bunch of guys to work with. Their recommended tradespeople like plumbers, electricians, etc arrived on time and completed their side of the job without any hassles. All in all Royale Kitchens were a pleasure to deal with.
Allan & SueDevonport, Auckland
“I’m so impressed with my new kitchen! Right from the initial design process to install! There were some challenges along the way and Bronwyn and Mathew Always came up with a solution! The final product looks amazing and is such a useable space! We have an old villa and I wanted a kitchen to suit the era of the home! I love my tall glass cabinetry right to the ceiling to display dishes! And pale grey Shaker style cabinetry it looks amazing!! Once again thanks guys! I can with confidence highly recommend royal kitchens”
KerryNo Cowboys 100% Rating
“Royale Kitchen were amazing to work with to create our dream kitchen, Matt and Bronwyn and their team were very professional, they listened and worked with us to create an outstanding kitchen. During the many changes we made, nothing was a problem, they were always honest and used their experience to offer great advice. We obtained a few quotes from other kitchen companies but choose Royale as we felt they listened to what we wanted to achieve , they were genuine, great communication and came recommended by friends and our tradesman, they weren’t just pushing a sale they love what they do and they did a fantastic job, we highly recommend them.”
MelanieNo Cowboys 100% Rating
“Mathew & his entire team were nothing but fantastic to deal with. Our kitchen is 100% all that we hoped for. This came about as a result of working with a group of people who are professional yet fun & friendly that know their stuff well with the ability to listen to what their customer is after & have the expertise to recommend options & deliver exception results in the timeframe given.”
KimNo Cowboys 100% Rating
“We have been very happy with Mathew Coles and Royale Kitchens. They were great at listening and understanding our brief, worked hard to get it manufactured in a tight timeframe. Really impressed and would highly recommend them.”
JoNo Cowboys 100% Rating
I would just like to say thank you so much for all your help and guidance with designing our new kitchen – we just love it and so does everyone else. I love showing off my “Mondo” corner cupboard with self closing doors. If ever we move and need a new kitchen, we will certainly think of you first. Once again, many thanks to you and your willing band of delightful workers.
Sue & SteveBeachhaven, Auckland
“We couldn’t recommend Royale Kitchens highly enough. They did a fantastic job bringing our ideas to life. The installation was carried out efficiently and any tweaks that needed to be made were sorted out without any problems at all. A great team providing a great product.”
JulietNo Cowboys 100% Rating
“We’d been living with an impractical kitchen layout for several years but had been reluctant to renovate due to the potential stress and upheaval involved. We contacted Royale Kitchens due to the positive feedback from No Cowboys and it’s turned out to be the best decision we could have made. From the design phase through to the kitchen build they were professional, easy to deal with and extremely helpful. The design was well thought through and we now have a beautiful, modern, well-built kitchen. I highly recommend them.”
SueNo Cowboys 100% Rating
Professional and helpful
I found Royale Kitchens to be really professional and helpful – they gave me great advice, we’re always willing to make a time to talk with me that worked around my schedule, kept me up to date with the progress of the new kitchen and delivered when they said they would. Their organisation and communication were excellent. I absolutely love my new kitchen and would recommend this company to anyone.
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Designing and creating dream kitchens is only one side of the equation we work to. We use our years of experience to provide custom cabinetry for a variety of spaces within your home including; laundries, sculleries, entertainment units, home offices, studies, vanities, book cases, garages and so much more…